Effective Date: 30 July 2025
Website: https://primexsolutions.com.au
1. Who We Are
PrimeX Solutions is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, and handle your personal information.
2. What Personal Information We Collect
- Name, email address, phone number, and other contact details
- IP address and browser user agent
- Comments and other content you submit through our website
- Uploaded media (e.g. photos)
- Information from cookies and usage tracking tools
- Any other information provided to us voluntarily (e.g. enquiry forms)
3. Comments
When visitors leave comments on the site, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent to assist with spam detection.
An anonymized hash of your email address may be provided to the Gravatar service. View their privacy policy at automattic.com/privacy.
4. Media
If you upload images, avoid including embedded location data (EXIF GPS). Visitors can download and extract this information from uploaded images.
5. Cookies
We may use cookies to enhance your experience. These may include:
- Remembering form details for comments
- Session cookies for logged-in users
- Screen display preferences
- Content editing/posting identifiers
You may disable cookies in your browser settings, but parts of the site may not work correctly.
6. Embedded Content
Pages may include embedded content (e.g. videos, images, articles). This content acts as if you visited the external site directly, which may collect your data, use cookies, and track interactions.
7. Who We Share Your Data With
We do not sell or rent your data. We may share it with:
- IT providers hosting or maintaining our website
- Regulatory authorities as required by law
- Third-party services such as analytics or spam detection tools
If you request a password reset, your IP address will be included in the reset email.
8. How Long We Keep Your Data
If you leave a comment, it and its metadata may be retained indefinitely. Registered users (if applicable) may have their personal details stored in their profile. Site administrators may access and edit this information.
9. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to your personal data
- Request deletion of your data (subject to legal requirements)
- Withdraw your consent where applicable
To exercise your rights, please contact us at: contact@primexsolutions.com.au
10. Where Your Data Is Sent
Your data may be stored on secure servers in Australia or in reputable cloud services overseas. Visitor comments may be checked through automated spam detection services.
11. Contact Us
If you have any questions or concerns about this policy, please contact:
Privacy Officer
Email: contact@primexsolutions.com.au